Privacy Policy
RIPEES Technologies Limited · Last updated: October 30, 2026
1. Information We Collect
RIPEES Technologies Limited collects information to provide better services to our users. We collect information in the following ways:
• Information You Provide Voluntarily: When you fill out contact forms, request service quotes, register for an account, or communicate with us, we may collect personal details such as your name, email address, phone number, and organization name.
• Automatically Collected Data: When you visit our website, our servers automatically record information that your browser sends, including your IP address, browser type, operating system, referring URLs, pages viewed, and access timestamps.
2. Legal Basis and Regulatory Compliance
We process personal data in strict compliance with applicable data protection legislation, including the local data protection acts such as Data Protection and Privacy Act 2019. We process your information only where we possess a lawful basis, such as your explicit consent, performance of a contract, compliance with legal obligations, or our legitimate business interests.
3. Your Data Protection Rights
Depending on your jurisdiction and applicable data protection frameworks, you are granted specific rights regarding your personal information:
Right of Access: You have the right to request copies or a summary of your personal data held by us.
Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
Right to Erasure (Right to be Forgotten): You have the right to request that we erase your personal data under certain regulated conditions.
Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data under specific circumstances.
Right to Object to Processing: You have the right to object to our processing of your personal data based on legitimate interests or direct marketing.
Right to Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, in a structured, commonly used format.
Right to Withdraw Consent: Where processing is based on consent, you maintain the right to withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
4. Use of Information
We use the information we collect to, provide, operate, maintain, and improve our website and technical services, process transactions and send related information, including confirmations and invoices, respond to your comments, questions, and customer service requests and monitor and analyze trends, usage, and activities in connection with our website for security and optimization.
5. Data Security
We implement commercially reasonable administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Third-Party Disclosures
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except to trusted third parties who assist us in operating our website, conducting our business, or servicing you, provided those parties agree to keep this information confidential and comply with data protection standards. We may also release information when appropriate to comply with the law or legal processes.
7. Contact Information & Data Protection Officer
If you have any questions, wish to exercise any of your statutory data protection rights, or have legal inquiries regarding these Terms of Service or our Privacy Policy, please contact our administrative team at: Company Name: RIPEES Technologies Limited Email: info@ripees.com Address: Kampala, Uganda Phone: +256 787 947343
Website and chatbot processing
Website and chatbot details — November 3, 2026: Enquiry details are stored for company follow-up. Chat transcripts are not automatically stored in the CRM. In AI-assisted mode, the conversation sent with a request is processed by the connected AI provider. Anonymous reply metadata and feedback have a 30-day retention period. A question is stored for the owner only if you choose “Share my question”; automatic redaction is limited and you should remove sensitive information first. Enquiry handover summaries are editable and are not submitted automatically. Request counters use hashed identifiers to limit abuse. Hosting providers may process technical request logs. Theme preference is saved in your browser. Contact info@ripees.com for privacy requests. Enquiry records are managed by the company rather than automatically deleted after 30 days.
Contact: info@ripees.com · +256 787 947343 · Kampala, Uganda